CKA exam not loading.. Delivery partner doesn't have the exam ready.

Hi @jvdk

Due to a larger backlog, response time takes longer, but the LF Customer Support team is working to assist everyone, one ticket at a time. We apologize for the inconvenience this delay is causing.

We cannot provide exam-related support via the forum, as it is meant to be used for course-content questions only and monitored by instructors.

Regards,

Flavia

Hi @sathishthiaguchandra09

Tickets are processed in the order they are received, and it can take several business days for them to be addressed. Once the Support team gets to your ticket, they will be able to assist you.

Regards,
Flavia

Hi @sathishthiaguchandra09

The forum is dedicated for course content support only. All exam-related inquiries must be directed and are handled by the Linux Foundation Customer Support team. I cannot speak for them. Once they will start addressing your ticket, they will work with you to assist you.

Regards,

Flavia

hi my cka exam starts in 9 mins will the launch button work in 9 mins ?

Hi @abtech2011

If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you in rescheduling at a later date.

Regards,

Flavia

Hi Team,

I am writing to seek immediate assistance. I had my Certified Kubernetes Administrator (CKA) exam scheduled for 8:30 PM on July 14, 2025.

Unfortunately, I was unable to launch the PSI Secure Browser despite multiple attempts, and as a result, I could not join the exam on time.

Steps I have already taken:

Restarted my computer.

Reinstalled and attempted to launch the PSI Secure Browser multiple times.

Tried using an alternate browser.

Attempted to start the exam from the Linux Foundation portal.

Despite these steps, the Secure Browser did not open, and I was unable to begin the exam.

Important Note:
This was my second attempt, and I understand that rescheduling is not typically allowed after the second try. However, since this issue was caused by a technical problem beyond my control, I kindly request you to consider my case and help me either retake or reschedule the exam.

I am ready to provide logs, screenshots, or any other information required for investigation. Please do the needful as soon as possible, as this exam is critical for me.

Hi @fcioanca ,

Thanks for your prompt response. I already created support tickets but still it's not assigned to service support engineer..