Unable to start CKA Exam due to PSI Secure Browser issue

Hi @princejoseph94

Once your ticket is assigned, the Linux Foundation Customer Support team will assist you. Forums are used exclusively for course content related questions.

Regards,

Flavia

Each ticket is assigned and processed in the order it is received. Processing time may vary based on the number of tickets in the queue and their complexity. There are no alternate ways of resolving issues.

Hi All,

The same thing just happened to me,
1. I ran through the "Exam Preparation Checklist" days in advance and today as well
2. Logged on 30 minutes early and downloaded PSI bridge and when i opened the browser its shows as loading from past 1hr 30 mins

Have opened 2 tickets about this issue from the support https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-101214 and https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-1012

How early we can get response from the support team. Please guide me, thank you.

Regards,
Sreedhar

Hi Team,

I am getting an error poor internet, unable to connect to PSI, could you please provide advice, on how
can proceed rescheduling option right now it is not available…
Due to this unable to attend the exam
could you please provide a solution asap, it will be a great help….
CKA Exam, 14th July 2024, 11:00 AM IST
Thanks

Hi Team,

Still, my issue is not resolved, The snap is attached below, kindly please help on this, to whom I contact to resolve my issue, The Linux Foundation is a big organization that should be supported by them and since yesterday I have been playing mail, and mail.

Thanks...

i was really frustrated but seeing that so many people have faced this issue explains it's major issue on psi side.
I have my exam scheduled at 2:00 PM, opened it 30 minutes prier and downloaded the psi browser, but it kept on loading. not able to give my exam.

i have opened a ticket waiting for the solution: https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-113201

Hi @kamran.zahoor

If you already opened a ticket with the Linux Foundation Customer Support team, please note that response time can take several business days (no weekends or holidays). Opening multiple tickets does not speed up the process, as each ticket is processed in the order it is received. Rest assured that once your ticket is assigned, the Support team will assist you in rescheduling your exam.

Regards,
Flavia
Linux Foundation Education Team

Hi @kamran.zahoor

All exam-related questions must be directed to the Customer Support team - once they respond to your ticket, you can ask them this question. Forums are meant to be used exclusively for course-related questions and are monitored by the Training team, which is not involved with exams.

Kind regards,
Flavia