This error usually stems form a firewall or proxy that won't allow access to the ports the remote terminal software uses. Are you able to connect via a different network? Another thing to check is a local firewall that may be preventing access to the ports.
I just treid to gain access and was allowed, from a system with no firewall and no proxy configured.
I will contact the support team to see if I can provide further information.
This was definitely a lab configuration issue and not a proxy/firewall problem. To resolve I opened a ticket by sending the error message along with your Linux Foundation Userid (LFID) to [email protected] It will automatically issue the ticket and they get back to you.
Glad you were able to resolve the issue. Others may have experienced a different issue.
I have the same issue: "
You don't have the permission to access the requested resource. It is either read-protected or not readable by the server."I don't have firewall restricting outgoing ports nor do I have proxy.I opened a ticket a while ago, but haven't yet heard back.
I actually got this fixed by emailing [email protected] I used the following as a subject line:
LFS252 OpenStack Administration Fundamentals - 2.1 Lab 2 Excercise 2.1 - LFID <your Linux Foundation UserID>
I did received an email ticket from their their ticketing system. It took about a day to hear back, but they did get back to me.
Yes I did receive reply for my email to [email protected] with ticket #. I was hoping solving this would be a bit faster, but I guess I just have to wait before I can get my hands on to labs
I've just joined and got the same error message when trying to "Launch Lab Environment".
This issue is over 2 years old and LF still don't have an automated solution for this?
and there is no live phone/chat support? Hello? It's 2018!
Lab access is provided usually in 1-2 business days, as your LF ID needs to be given authorization on the back end to access the lab environment. If it has been more than 1-2 business days and you do not have access, please send an email to [email protected]