PSI secure browser ???

nikhiljiddigi

Thanks for the info @fcioanca

I already opened a ticket https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-80146

Regards,
Nikhil

nikhiljiddigi

Thanks for the info @fcioanca

I already raised Jira ticket
https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-80146

Regards,
Nikhil.

MichaelChapoco

Any updates on this? Do they reschedule the exam if this happens to you? And for how long do they respond?

hpuy

Hi, on Ubuntu 22, I fixed it, by untaring the .tar file that gets download when you press "Install PSI Secure Browser", and then running that executable that is inside the tar. That file is already with execute permissions, so you just run ./PSI-blah-blah and a window will pop up for you to install the browser and start your exam.
Also, if you are on Ubuntu 22, running "wayland", you'll have to swap to Xorg, by logging out, and then clicking on the wheel at the bottom-right corner of your login screen. More info here: https://helpdesk.psionline.com/hc/en-gb/articles/13470827149332-How-to-perform-the-switch-from-the-Wayland-display-server-to-Xorg-X11-on-Linux-Ubuntu-22-04-LTS

hpuy

Hi, on Ubuntu 22, I fixed it, by untaring the .tar file that gets download when you press "Install PSI Secure Browser", and then running that executable that is inside the tar. That file is already with execute permissions, so you just run ./PSI-blah-blah and a window will pop up for you to install the browser and start your exam.
Also, if you are on Ubuntu 22, running "wayland", you'll have to swap to Xorg, by logging out, and then clicking on the wheel at the bottom-right corner of your login screen. More info here: https://helpdesk.psionline.com/hc/en-gb/articles/13470827149332-How-to-perform-the-switch-from-the-Wayland-display-server-to-Xorg-X11-on-Linux-Ubuntu-22-04-LTS

mvanzadelhoff

This is really unbelievable. I experience the same problem on my Ubuntu 22.04 system. Did the system check and all was fine.
Where on earth can i download the psi secure browser?

lcabello

Hi everyone!

Second time I try to take my exam but it is impossible to launch the psi browser. I created a ticket the first time but it is still the same..."An unexpected error occured on the server."

It is frustrating and annoying, and obviously the worst experience ever.

coto2448

Here for the same.. I have a support ticket opened. I have no idea whats going to happen at this point but I have personal commitments and cant wait around the whole day for this. If this is typical behavior. Please provide guidance in the exam portal for this.]

On another note. Why can we not take this in exam locations??? That should be optional!