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Unable to schedule CKA exam

sudha10
sudha10 Posts: 6
in Advanced Cloud Engineer IT Professional Program

Hi, I'm unable to schedule my CKA exam and already raised a jira request.
But no one is assisting, can someone help here please

Comments

  • Flavia
    Flavia Posts: 2,655

    Hi @sudha,

    The Linux Foundation Customer Support team is aware that the number of scheduling slots is extremely limited, as numerous candidates are trying to recertify before the end of the month. They are working with PSI to add more slots. Each ticket is handled in the order it is received and it can take several business days to address them (now weekends or holidays). We apologize for the inconvenience this may cause and thank you for your patience.

    Regards,

    Flavia

  • sudha10
    sudha10 Posts: 6

    Ok, Thanks for your reply.
    But my expiration date is March 23rd 2024, what if they do not respond to me at the earliest ? And what if I do not get the slot ?

  • Flavia
    Flavia Posts: 2,655

    Hi @sudha10

    They will work to help you reschedule within available time slots, and may give you an extension if needed.

    Regards,

    Flavia

    The Linux Foundation Training Team

  • sudha10
    sudha10 Posts: 6

    Thankyou for responding Flavia

  • sudha10
    sudha10 Posts: 6

    Hi,

    Still there is no update on the Jira I raised and I'm unable to find any slots too book.
    My expiration is in next three days. What should I do now, please suggest

  • Flavia
    Flavia Posts: 2,655

    Hi @sudha10

    Once your ticket is assigned, the Linux Foundation Customer Support team will work with you to help reschedule your exam.

    Regards,

    Flavia

    The Linux Foundation Training Team

  • sudha10
    sudha10 Posts: 6

    Found a slot and scheduled it, no issue now

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