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Lab 2 exersise 2.1 not loading

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drowcito
drowcito Posts: 2
edited October 2017 in LFS252 Class Forum - Discontinued

When I click on the "Launch Lab Environment" button it opens https://dfw-labs.exams.linuxtrainingservices.org/course/LFS252/lab2 on new tab, but instead of a lab, the message:

Forbidden

You don't have the permission to access the requested resource. It is either read-protected or not readable by the server.

Any clue?

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  • serewicz
    serewicz Posts: 1,000
    edited October 2017
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    Hello,

    It can take up to 24 hours for the lab envirnment to be updated to allow new accounts. Has this issue continued longer than 24 hours after purcasing the course?

    Regards,

     

  • drowcito
    drowcito Posts: 2
    edited October 2017
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    Hello,

    After more than 4 days I still can't acces the lab, thje error remains the same.

    Regards,

  • fcioanca
    fcioanca Posts: 1,904
    edited October 2017
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    Hi, 

    We apologize for the inconvenience you experienced by not being able to access the lab environment. You should now be all set to go.

    Regards,

    Flavia

  • FernandoOrtiz
    FernandoOrtiz Posts: 2
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    Hi,

    I'm having the same issue with the labs. I registered to the course three days ago and still stucked with the same message any time I try to open the lab.

    Forbidden

    You don't have the permission to access the requested resource. It is either read-protected or not readable by the server.

    Is this link correct?

    https://dfw-labs.exams.linuxtrainingservices.org/course/LFS252/lab2 

  • fcioanca
    fcioanca Posts: 1,904
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    Hi Fernando,

    We apologize for this inconvenience. Please send an email to training@linuxfoundation.org, and provide your LF credentials and explain what the problem is. They should be able to assist you and help you get authorized to access the lab environment.
    Regards,
    Flavia
  • FernandoOrtiz
    FernandoOrtiz Posts: 2
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    Excellent. They are already helping me through that email.

    Regards,

    Fernando

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