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Lab 2 exersise 2.1 not loading

drowcitodrowcito Posts: 2

When I click on the "Launch Lab Environment" button it opens https://dfw-labs.exams.linuxtrainingservices.org/course/LFS252/lab2 on new tab, but instead of a lab, the message:

Forbidden

You don't have the permission to access the requested resource. It is either read-protected or not readable by the server.

Any clue?

Comments

  • serewiczserewicz Posts: 610
    edited October 2017

    Hello,

    It can take up to 24 hours for the lab envirnment to be updated to allow new accounts. Has this issue continued longer than 24 hours after purcasing the course?

    Regards,

     

  • drowcitodrowcito Posts: 2
    edited October 2017

    Hello,

    After more than 4 days I still can't acces the lab, thje error remains the same.

    Regards,

  • fcioancafcioanca Posts: 493
    edited October 2017

    Hi, 

    We apologize for the inconvenience you experienced by not being able to access the lab environment. You should now be all set to go.

    Regards,

    Flavia

  • Hi,

    I'm having the same issue with the labs. I registered to the course three days ago and still stucked with the same message any time I try to open the lab.

    Forbidden

    You don't have the permission to access the requested resource. It is either read-protected or not readable by the server.

    Is this link correct?

    https://dfw-labs.exams.linuxtrainingservices.org/course/LFS252/lab2 

  • fcioancafcioanca Posts: 493
    Hi Fernando,

    We apologize for this inconvenience. Please send an email to [email protected], and provide your LF credentials and explain what the problem is. They should be able to assist you and help you get authorized to access the lab environment.
    Regards,
    Flavia
  • Excellent. They are already helping me through that email.

    Regards,

    Fernando

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