Linux Foundation bad support

supervhs

Not sure in which category I should put this (there is no complain for example) and perharps someone are going to delete it.

Writing here to complain about the support from the linux foundation, or to be more precise, the absence of the support.

I have tried to take some certification and the PSI Browser simple don't work on linux (ubuntu or mint), but the hardware/system check show that everything is ok. Anyway, after contacting support via jira ticket sending the exact error that I have, screenshots and inclusive a video with all this, it take 24 hours to get any response from support (and the support insist in mark the ticket as "resolved" just making any question).

very sad.

supervhs

If someone of the LFX are interested on check, the ticket number is TCCS-48036

Napsty

@supervhs Same experience here. The web page to schedule an exam is not working and nobody is helping. Ticket was created several days ago and I was just pushed to solve it on my own by contacting a third party provider (who is also not responding)
see https://forum.linuxfoundation.org/discussion/862451/unable-to-schedule-cka-exam#latest