Training portal shows "Access Denied (Error code 1020)"

oleksazhel

https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1020

oleksazhel

oleksazhel

It still doesn't work... I've payed for training course, but cannot access training materials for 2 days (before I could) and there is no any official reaction... @fcioanca @mstepien May be it's wrong channel to ask?..

fcioanca

Have you opened a ticket with the Customer Support team? If not, please do so at trainingsupport.linuxfoundation.org.

oleksazhel

Okay, thanks. I will do it.

yurgenua

Same situation here.
I have noticed this today only
For reference, my RayID: 7399790e393c77b5

fcioanca

Hi @yurgenua

Please open a ticket with the Customer Support team at trainingsupport.linuxfoundation.org.

Thank you,

Flavia

oleksazhel

@yurgenua are you from Ukraine?

bamik

The same issue. Access denied. I'm from Ukraine. Probably the Linux foundation made a mistake, confusing us with the Russians

seadramadani

Same error for me. It looks like firewall is denying access to certain European's countries IP's (tried login in from Kosovo today, and it worked before) .

fcioanca

Hi,

We apologize for the issue you have encountered.

We are investigating the issue with our LMS Provider and will provide an update as soon as possible.

(NOTE: It is the weekend in USA, so a response might not be received until the working week begins)

Thank you for your patience.

Flavia

The Linux Foundation Training Team

fcioanca

Hi @oleksazhel , @yurgenua , @bamik , @seadramadani

Thank you for your patience. Can you please clear your cache and try logging in again? Please let us know if you are still unable to access the training portal.

Regards,
Flavia
The Linux Foundation Training Team

oleksazhel

@fcioanca thanks, now everything is running smoothly!