CKA exam not loading (problem between Linux foundation and Psi)

achrafdridi

I am Achraf Dridi. I took a date to take a CkA exam on August 3, 2022 at 11:30 a.m. Tunis time, I was present at the indicated time and I respected the Tunis time zone. but Take Exam opened at 12:00 Tunis time.
When I clicked Take Exam and went to the psi online interface and launched the exam, a message appeared "Test session is no longer eligible for launch.It is more than 30 minutes after your scheduled session start time"
(time zone problem between Linux foundation and Psi).

I want to retake my exam as soon as possible since I have a busy schedule.

fcioanca

Hi @achrafdridi

If you have not done so yet, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you.

Regards,

Flavia

achrafdridi

thanks for your reply,
I would like to send an email to your team to resolve the problem as soon as possible.
Can you send me an adress to contact them

fcioanca

Hi, the only way to reach out the support team is by opening a ticket, as all exam-related issues are handled by them. Please do so and they will work with you to help you reschedule.

achrafdridi

Hi,

Thank you for your help.I send them a ticket an i wish that I will receive a response as soon as possible I work hard to get this exam and I need to pass it this week.