I have my exam in 5m but I keep getting this message

luisfilipept

Error while creating PRS request. Please contact your administrator.

I already opened a support ticket is there anything more I can do? This is really stressful before an exam.

btw I already did 2 exams with no problem in the last 4 days

mstepien

Hi @luisfilipept,

We apologize for any inconvenience. Our Customer Support Team at trainingsupport.linuxfoundation.org will be able to assist you.

Thank you,

Magda

The Linux Foundation Training Team

luisfilipept

Hi @mstepien I already open a ticket (https://jira.linuxfoundation.org/plugins/servlet/theme/portal/15/TCCS-30733) if this is the right move feel free to delete this post to clear the forum

Thank you

mstepien

Hi @luisfilipept,

Perfect, it's the right move. Good luck on your exam!

Best regards,
Magda

ankur.gupta8

Hi @luisfilipept,
What need to be done. I also faced the same issue. i was not able to launch the exam due to this.
To whom we need to contact for rescheduling the exam

fcioanca

Hi @ankur.gupta8

Please open a ticket at trainingsupport.linuxfoundation.org and the Linux Foundation Customer Support Team will assist with rescheduling. Please note the response may take several business days (no weekends or holidays), as tickets are addressed in the order received.

Regards,
Flavia

arcadij

Hi guys, the same issue for me
Error while creating PRS request. Please contact your administrator.

I've already opened a thread in the forum https://forum.linuxfoundation.org/discussion/863861/i-have-my-exam-in-15-min-but-i-keep-getting-the-error/p1?new=1

Is there something I need to do besides that?

fcioanca

Hi @arcadij

The forum is meant to be used for course content related questions only. Please open a ticket at [trainingsupport.linuxfoundation.org](trainingsupport.linuxfoundation.org) and the Linux Foundation Customer Support Team will assist with rescheduling. Please note the response may take several business days (no weekends or holidays), as tickets are addressed in the order received.

Regards,

Flavia

arcadij

I've created a support ticket as well here https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-77881

chouhanummed

Error while creating PRS request. Please contact your administrator.

I already opened a support ticket is there anything more I can do? This is really stressful before an exam.

kbarratt

Hello @chouhanummed,

We apologize for the inconvenience this issue has caused. The Linux Foundation Customer Support team will assist you in rescheduling the exam at a later time. If you have opened a ticket with them at trainingsupport.linuxfoundation.org, it can take several business days (no holidays or weekends) for the Support team to respond,

We appreciate your patience while the team is working to assist you.

Regards,

Kassidy Barratt
The Linux Foundation Training Team

fredericsalvetat

Hello,
I have the same issue : Error while creating PRS request. Please contact your administrator.
Exam in 15min
I have opened a ticket:
https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-79140

I will still retry till the beginning of the test.
Please help me if thre is anything you can do.

Regards
Frédéric Salvetat

kbarratt

Hello @fredericsalvetat,

We apologize that you encountered issues during your exam. The customer support team will assist you to reschedule your exam.

Regards,

Kassidy Barratt
The Linux Foundation Training Team