cann't see the content

simon_liuping

LMS API Adapter for SCORM 2004 could not be located. There is no communication with the LMS therefor no content will be fetched from the content server.

what is the problem? I cann't see the content of the lesson. some one can help me ?

Flavia

@simon_liuping We are sorry to hear you have issues accessing the course content. Can you please advise what system (OS/browser) are you using, and if there are any firewalls that may block the connection?

simon_liuping

win10/chrome(87.0.4280.88),firefox,microsoft edge,explorer , all cann't work. I have close the firewall , it cann't work. I will try another compute.

simon_liuping

another computer is still not work . I have no idea.

simon_liuping

I have do a "the exam WebDelivery Compatibility Check" . it is ok ,pass the check.

Flavia

We have opened a ticket with our vendor to find out what may be causing this issue. If they require more information or what solutions they may suggest, once they start handling the ticket, we will let you know. Thank you for your patience!

Flavia

Exams and courses will behave differently, and root causes and solutions for issues will be different.

simon_liuping

the computer in home is ok.