Trouble logging in to 360training.com
Hi there,
SSO with Linux Foundation into 360training.com isn't working and therefore I can't take my course...I've been trying today all day and nothing. It says password or username invalid...it always worked for me, is 360training.com having some sort of outage?
Thanks in advance.
PS: tried to reset my credentials too and got a new password (to try not to use SSO) but I do not know my username nor my linux foundation ID...thanks
Comments
-
Hi,
If you have purchased LFS201 from The Linux Foundation training page, the only way to access the course is by logging into your "my portal" on the training.linuxfoundation.org/portal website and launching the course from there.
Regards,
Flavia
0 -
Yes, I also had trouble accessing them, especially with Firefox, Chrome and Safari. I'm not sure if this is due to the recent upgrades that block add-ons or not. I eventually logged in training.linuxfoundation.org/portal using Opera and then directly launched the course from there. Logging on at "lms.quickstart.com" never worked.
0 -
Hi,
Please do not use lms.quickstart.com or the 360training.com websites, as you will not be able to access your courses. You must log into your "my portal" on the training.linuxfoundation.org/portal page and launch the courses from your portal - this is the only way to be authenticated as a user and allowed to access the courses.
Thank you,
Flavia Cioanca
The Linux Foundation
0 -
I think you misunderstood my message.
I am using Linux Foundation training page, not bypassing it (SSO = Single Sign on). These are the steps that ALWAYS worked for me, and stopped working yesterday:
1) Log in to Linux Foundation portal with Google OAUTH (or single sign on)
2) From the training portal, click on "My courses" then "Launch course" for LFCS
3) Auth rejected by LMS (or quickstart, or 360training, or whatever their name is)
4) Obvs, tried so many different ways to "reset my credentials" (even though, I am using SSO, so it kinda defeats the point)So, in short: Single Sign On was failing straight away from Linux Foundation training portal...suggestions?
0 -
I think you misunderstood my message.
I am using Linux Foundation training page, not bypassing it (SSO = Single Sign on). These are the steps that ALWAYS worked for me, and stopped working yesterday:
1) Log in to Linux Foundation portal with Google OAUTH (or single sign on)
2) From the training portal, click on "My courses" then "Launch course" for LFCS
3) Auth rejected by LMS (or quickstart, or 360training, or whatever their name is)
4) Obvs, tried so many different ways to "reset my credentials" (even though, I am using SSO, so it kinda defeats the point)So, in short: Single Sign On was failing straight away from Linux Foundation training portal...suggestions?
0 -
Hi Pablo,
Thank you for clarifying that. We apologize for the inconvenience caused by this issue - we are looking into it and hope to resolve it asap.
Thank you,
Flavia
0 -
No problem, I figured I could be even more specific so you (hopefully) can resolve quicker:
Once I log in to Linux Foundation training portal with my Google Single-Sign-On (https://training.linuxfoundation.org/portal) I click on "My Courses" then "Launch Course" (url: https://identity.linuxfoundation.org/cas/login?service=https://api.quickstart.com/LS360ProxyAPIWeb/restful/sso/cas/lf)
It does load a bit, then redirect to
https://api.quickstart.com/LS360ProxyAPIWeb/restful/sso/cas/lf?ticket=ST-XPAF4NGzHo
and it fails, and redirect again to
https://lms.quickstart.com/lms/j_spring_security_check?
which asks for login credentials which I obviously don't have as I use Single Sign On.Thanks for looking into this, I was going to call the Support line but if you tell me you are on it, I'll wait.
Thanks again Flavia.
0 -
Hey,
any ETA on resolving this issue? I can't access the course and, well, it's pretty critical to keep on studying, as my exam is not far away from these days...
thanks
0 -
Hi Pablo,
We do not have an ETA as of this moment, but we are hoping that this situation is resolved by tomorrow. We apologize for the inconvenience this issue is causing and we thank you for your patience while we work to solve the problem.
Regards,
Flavia
0 -
Got an email from the Linux Foundation and finally got my access reset to the course platform. This is anyway unacceptable...I lost track of all my progress and I am not using Single Sign On....it is kind of ridiculous for this to happen nowadays and with something as important as the training platform for the Linux Foundation...really upsetting...
Quoting the email:
"Hi Pablo,
The LMS that hosts the LFS201 course player was upgraded over the weekend and it seems your user account did not sync properly. I do apologize for this issue leading to your inability to access your account on the LMS since the weekend... the cause and resolution are still being investigated by the LMS partner. "Thanks for the help anyway
0 -
Hi Pablo,
We do apologize for the inconvenience this issue is causing you. We are doing our best to solve this problem. In an attempt to minimize the "downtime" in your preparation for the LFCS exam, we are using a workaround solution - while it may not be the best, it is better than not having access at all to the course for an unknown period of time.
Thank you for your understanding and patience while we work to resolve the problem.
Good luck with studying and with the certification exam!
Flavia
0 -
I frequently have trouble getting into the LMS from the training portal, even after I have been logged in during the past hour.
Today's bug is that the drop down menu to navigate the course content chapters/sections doesn't work.
0 -
Have you already tried clearing your cache?
0
Categories
- All Categories
- 167 LFX Mentorship
- 219 LFX Mentorship: Linux Kernel
- 795 Linux Foundation IT Professional Programs
- 355 Cloud Engineer IT Professional Program
- 179 Advanced Cloud Engineer IT Professional Program
- 82 DevOps Engineer IT Professional Program
- 127 Cloud Native Developer IT Professional Program
- 112 Express Training Courses
- 112 Express Courses - Discussion Forum
- 6.2K Training Courses
- 48 LFC110 Class Forum - Discontinued
- 17 LFC131 Class Forum
- 35 LFD102 Class Forum
- 227 LFD103 Class Forum
- 14 LFD110 Class Forum
- 39 LFD121 Class Forum
- 15 LFD133 Class Forum
- 7 LFD134 Class Forum
- 17 LFD137 Class Forum
- 63 LFD201 Class Forum
- 3 LFD210 Class Forum
- 5 LFD210-CN Class Forum
- 2 LFD213 Class Forum - Discontinued
- 128 LFD232 Class Forum - Discontinued
- 1 LFD233 Class Forum
- 2 LFD237 Class Forum
- 23 LFD254 Class Forum
- 697 LFD259 Class Forum
- 109 LFD272 Class Forum
- 3 LFD272-JP クラス フォーラム
- 10 LFD273 Class Forum
- 152 LFS101 Class Forum
- 1 LFS111 Class Forum
- 1 LFS112 Class Forum
- 1 LFS116 Class Forum
- 1 LFS118 Class Forum
- LFS120 Class Forum
- 7 LFS142 Class Forum
- 7 LFS144 Class Forum
- 3 LFS145 Class Forum
- 1 LFS146 Class Forum
- 3 LFS147 Class Forum
- 1 LFS148 Class Forum
- 15 LFS151 Class Forum
- 1 LFS157 Class Forum
- 33 LFS158 Class Forum
- 8 LFS162 Class Forum
- 1 LFS166 Class Forum
- 1 LFS167 Class Forum
- 3 LFS170 Class Forum
- 2 LFS171 Class Forum
- 1 LFS178 Class Forum
- 1 LFS180 Class Forum
- 1 LFS182 Class Forum
- 1 LFS183 Class Forum
- 29 LFS200 Class Forum
- 736 LFS201 Class Forum - Discontinued
- 2 LFS201-JP クラス フォーラム
- 14 LFS203 Class Forum
- 102 LFS207 Class Forum
- 1 LFS207-DE-Klassenforum
- 1 LFS207-JP クラス フォーラム
- 301 LFS211 Class Forum
- 55 LFS216 Class Forum
- 48 LFS241 Class Forum
- 42 LFS242 Class Forum
- 37 LFS243 Class Forum
- 15 LFS244 Class Forum
- LFS245 Class Forum
- LFS246 Class Forum
- 50 LFS250 Class Forum
- 1 LFS250-JP クラス フォーラム
- LFS251 Class Forum
- 154 LFS253 Class Forum
- LFS254 Class Forum
- LFS255 Class Forum
- 5 LFS256 Class Forum
- 1 LFS257 Class Forum
- 1.3K LFS258 Class Forum
- 10 LFS258-JP クラス フォーラム
- 111 LFS260 Class Forum
- 159 LFS261 Class Forum
- 41 LFS262 Class Forum
- 82 LFS263 Class Forum - Discontinued
- 15 LFS264 Class Forum - Discontinued
- 11 LFS266 Class Forum - Discontinued
- 20 LFS267 Class Forum
- 24 LFS268 Class Forum
- 29 LFS269 Class Forum
- 1 LFS270 Class Forum
- 199 LFS272 Class Forum
- 1 LFS272-JP クラス フォーラム
- LFS274 Class Forum
- 3 LFS281 Class Forum
- 9 LFW111 Class Forum
- 260 LFW211 Class Forum
- 182 LFW212 Class Forum
- 13 SKF100 Class Forum
- 1 SKF200 Class Forum
- 1 SKF201 Class Forum
- 782 Hardware
- 198 Drivers
- 68 I/O Devices
- 37 Monitors
- 96 Multimedia
- 174 Networking
- 91 Printers & Scanners
- 83 Storage
- 743 Linux Distributions
- 80 Debian
- 67 Fedora
- 15 Linux Mint
- 13 Mageia
- 23 openSUSE
- 143 Red Hat Enterprise
- 31 Slackware
- 13 SUSE Enterprise
- 348 Ubuntu
- 461 Linux System Administration
- 39 Cloud Computing
- 70 Command Line/Scripting
- Github systems admin projects
- 90 Linux Security
- 77 Network Management
- 101 System Management
- 46 Web Management
- 64 Mobile Computing
- 17 Android
- 34 Development
- 1.2K New to Linux
- 1K Getting Started with Linux
- 371 Off Topic
- 114 Introductions
- 174 Small Talk
- 19 Study Material
- 507 Programming and Development
- 285 Kernel Development
- 204 Software Development
- 1.8K Software
- 211 Applications
- 180 Command Line
- 3 Compiling/Installing
- 405 Games
- 309 Installation
- 97 All In Program
- 97 All In Forum
Upcoming Training
-
August 20, 2018
Kubernetes Administration (LFS458)
-
August 20, 2018
Linux System Administration (LFS301)
-
August 27, 2018
Open Source Virtualization (LFS462)
-
August 27, 2018
Linux Kernel Debugging and Security (LFD440)