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fcioanca

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• Re: My Experience with the CKA Exam and PSI Browser Issues

  fcioanca

  March 24
  Hi @puchacz1906 I am sorry to hear that you have encountered so many issues with the exams. Unfortunately, I cannot provide any advice other than to open a support ticket. While the forum is meant to…
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• Re: PSI browser latency problems - Awfull experience - CKAD exam

  fcioanca

  May 12
  Hi @waditya02 Please note that processing time may take up to several business days, weekends and holidays not included. Thank you for your patience while the Customer Support team is working to addr…
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• Re: Accidentally Schedule Different time for the exam and miss to attend ( no-show )

  fcioanca

  December 2024
  Hi @mounikapappula All tickets are addressed in the order they are received. Response time varies, especially when large numbers of tickets are in the queue, and can take up to several business days.…
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• Re: CKA exam completed but badge not recieved

  fcioanca

  February 2023
  The SLA depends on the volume of tickets in the Support backlog, and I cannot provide an exact number of business days. It can vary from 3 to 7 business days usually, but there can be exceptions. Reg…
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• Re: CKA exam completed but badge not recieved

  fcioanca

  February 2023
  Hi @hdeepakshenoy Response time can take several business days (no weekends or holidays), as tickets are assigned and resolved in the order they are received. Once they get to your ticket, they will …
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