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primatesdev

Chatbots are chat tools basically a form of virtual assistance. it is either operated by some rules or AI (artificial intelligence ). To start with understanding the simple tactics, first, it can be curated in such a way that it encourages conversation in a natural language make it look like more of a normal conversation than operated by a computer. people often prefer reassuring themselves via knowing the product as detailed as they can, chatbots play a great role in this, people feel that the company is offering them an immediate response which makes them feel important and also that their queries will be solved. on average a company takes 12 hrs to get back to the customer but with the help of chatbots, the customers get a quick response and will stay till the service provider takes over.

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