Understanding the OWASP® Top 10 Security Threats (SKF100)

UnitedTest
UnitedTest Posts: 5
in Cybersecurity Training

When ever i launch the lab environment i'm seeing blank black page during the course and the time is running and apart from that seeing error's. If can anyone can help me out that would be helpful

Answers

  • dharmon
    dharmon Posts: 34

    Hi @UnitedTest,

    Thank you for reporting this issue. Our lab support team is aware of similar issues affecting the browser window in some lab environments and is currently investigating.

    The team is working to identify the cause, and we'll share an update as soon as we have more information.

    We apologize for the inconvenience and appreciate your patience.

    Best,

    David H.
    Linux Foundation Education

  • UnitedTest
    UnitedTest Posts: 5
    edited October 14

    Hello David, Thank you so much for your response.

    Do we have any ETA by when it will be resolved?

  • UnitedTest
    UnitedTest Posts: 5

    Hello David & Team, Good Morning!

    Following up to see if we have any update on this issue

  • dharmon
    dharmon Posts: 34

    Hi @UnitedTest,

    We don't have an estimated timeline for a fix just yet, as our team is still investigating the issue.

    Just out of curiosity, have you tried accessing the labs again since you first encountered the issue? I was able to launch the lab successfully when I tested it, so the problem may be intermittent.

    When you launch the lab, does the browser initially load and then turn black, or does the black screen appear right away?

    Also, which browser are you using to access the labs? If possible, could you try launching the lab in a different browser to see if you encounter the same issue?

    Thanks for any additional information you can provide!

    Best,

    David H.
    Linux Foundation Education

  • UnitedTest
    UnitedTest Posts: 5

    Hello David,

    Yes, this is the fourth time I’ve faced this issue. I can launch the lab successfully, but partway through the training, the screen goes blank, and I have to restart the entire training session.

    I’ve tried using both Chrome and Safari, but the issue still occurs. I’ll try Firefox now and see if that helps.

  • dharmon
    dharmon Posts: 34
    edited October 21

    Hi @UnitedTest,

    Thanks for the additional information. I'll add these details to the ticket so our team has them as they continue investigating.

    Sorry you've had to deal with this multiple times. As soon as we have an update, I'll post it here and tag you.

    Thanks again for your patience!

    Best,

    David H.
    Linux Foundation Education

  • UnitedTest
    UnitedTest Posts: 5
    edited October 16

    Appreciate your help and time and i have tried on firefox browser as well and the issue is same.

    Attaching screenshots for reference!

  • Flavia
    Flavia Posts: 2,659

    Hi @UnitedTest

    Thank you for your patience. Our engineers deployed a fix for this issue. Can you please try the labs again? Hopefully, you will be able to do the exercises without problem.

    Regards,
    Flavia

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