PSI is the worst: A scam not worth spending money on

Had the exam yesterday, and it was the worst experience of my life with a remote exam. PSI is the worst. I had many problems similar to what other users experience: duplicated characters (kkkkkkkk, appppppply), copying impossible from the question so I had to type in URLs, variables, and node names letter by letter. I called support because copying and pasting was working fine for the first 15 minutes, but they did nothing and asked me to raise a ticket to Linux, which I did.

The phone call took 20 minutes, and when I asked the proctor to continue even if the problem was not solved (because I was improvising at this point and just trying to finish the exam), to my astonishment the time left was less than what I had before the exam was paused (minus 15 minutes). It was so stressful.

The VM was so slow, scrolling was impossible, links from questions were not working so I had to search manually in the difficult-to-handle web browser, and the screen was hard to see. Vim was lagging, modifying files was getting more and more difficult. IT WAS THE WORST.

I was, and still am, fuming about the experience, and I really don’t understand why there is no alternative to PSI. I did the mock exams with flying colours on killer.sh. The system test was good, windows 10 and enough RAM and enough system resources that satisfy requirements, the internet couldn't have been faster and support was none existant I am sure the copy paste problem into the VM could have been solved with a reboot because it's something that happens to me often locally, so what's really the point of technical support if they cannot assist you during the exam, I think it's just to ripp you off since the line is not free, and calling from outside the US will cost you a fortune so you can imagine what a 20, useless, minutes call costed me, they seem to take time on purpose because they make you wait for no reason at all