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ckad beta exam issue

mehdidevops
mehdidevops Posts: 3
edited May 2024 in LFD259 Class Forum

Hello

I opened a ticket with support as i had issue with exam ckad beta , as it is a ckad beta exam i need to attempt it before 13th may 2024 .

Its been 48 hr's no reply from support , during exam i did live chat with support immediately support team created a ticket requested to contact support as well.

Now i am waiting for so long and ticket status is waiting for support .

how long it takes to respond i am afraid i will miss 13th may deadline.

Answers

  • fcioanca
    fcioanca Posts: 2,620

    Hi @mehdidevops

    If you opened a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org, please note that response time can take several business days (weekends and holidays are not included). Once your ticket is assigned, rest assured that they will help you.

    Kind regards,
    Flavia
    Linux Foundation Training Team

  • mehdidevops
    mehdidevops Posts: 3

  • mehdidevops
    mehdidevops Posts: 3

    @fcioanca my exam was promo-based like I think Linux foundation gave 300 ckad beta vouchers to individuals and exam need to be attempted before 13th May 2024, if it takes several days what will happen to my exam.

  • fcioanca
    fcioanca Posts: 2,620

    Hi @mehdidevops

    We are not able to assist in any way via the forums, which are meant to be used exclusively for course content related questions. All exam related questions are handled by the LF Customer Support.

    Regards,
    Flavia

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