Created request, but didn't get response

Hi @mahir.afandiyev

All refund inquiries must be submitted via JIRA (ticket number starting with TCCS- ), at trainingsupport.linuxfoundation.org. They are tracked and resolved via JIRA; there is no phone number available. Due to a larger backlog and the fact that tickets are resolved in the order received, response time can take multiple business days (no weekends or holidays). However, rest assured that once the Support team starts working on your ticket, they will assist you.

Regards,
Flavia

As mentioned in my response, it can take multiple business days for a response. As tickets are resolved in the order received, the ticket is assigned once the queue gets to your ticket number, not before.

It looks like the Support team is working on both your tickets as we speak. So you should see a response from them shortly.