Problem faced during CKAD exam- couldn't pass due to new exam SW issue

I have also experienced exactly same when I appeared for my exam today. In fact this was my retake as I could not clear previous attempt last week mainly due to browser issues. It's extremely difficult to refer the k8s docs as scrolling right and left is very cumbersome and doesn't display the whole content properly. Also copying from browser to console is painful and there are no keyboard shortcuts. Infact there's no search option also in browser which makes it extremely difficult to find relevant section in large pages. This needs to be addressed by the organisers ASAP!

my problem was with " waiting connecting to remote desktop and everything was very slow "

Hello - Its just a similar experiance with me as well on yesterday. I was able to manage for 15 to 20 minutes. Later part even cursors are not moving eirther on terminal (deleteing texts, backspace ) or even a browser is get scrool up and down even over the gap of 10-15 seconds. Its really frustrating for the amount of time we put on this for preperation and leads to panic just starting the test over 15 minutes.

My CKAD exam was scheduled for 5 PM EST. I logged into the secure browser at 4:30 PM. Initially, I proceeded with the registration process, submitting my ID and picture. However, upon encountering the proctor, issues arose with the ID verification process. Despite my attempts to cooperate and show my ID from various angles via webcam, the proctor rejected it and instructed me to exit and utilize the QR code for verification.

Following this, the proctor proceeded with the room scanning process. However, the manner in which this was conducted was perceived as annoying and repetitive. Additionally, there were unnecessary comments made, such as sarcastic remarks about the possibility of wearing earpods. Subsequently, I was unexpectedly kicked out of the secure browser multiple times, disrupting the process further.

Upon re-entering the browser for the third time, I encountered the same tedious room scanning process, leading to a stressful exam experience. Finally, at 5:30 PM, my exam commenced, but I encountered extreme latency within the PSI UI and browser interface, resulting in a significant waste of my valuable exam time.

It's worth noting that I have previously taken AWS and RHEL certification exams in the same environment without encountering such negative and disruptive experiences with proctors.

Suggested Changes:

Ensure a smooth and efficient ID verification process, potentially offering alternative methods for those experiencing difficulties.
Train proctors to conduct room scans in a professional and respectful manner, avoiding unnecessary repetition and comments.
Address technical issues promptly to minimize disruptions during exam sessions.
Consider feedback from candidates to improve the overall exam experience and proctoring procedures.

I got disconnected when there was more than 40 minutes remaining in the exam. When I regained access, the time had been reduced to only 20 minutes, which prevented me from attempting all the questions. I informed the proctor, but he denied any assistance, stating that he had limited access to the exam. This was my second attempt, and when the result came in, I did not qualify as expected. Immediately after the exam ended, I opened a service ticket with reference number TCCS-123569, but it still shows as 'waiting for support.' I am really frustrated that after preparing so well and paying so much, I was not given a fair chance due to issues in the exam environment.

I experienced similar issues during the exam(CKAD). The PSI browser crashed twice, and when I was able to return, I noticed the timer had continued running while I was away. Additionally, the terminal and Firefox browsers kept resizing unexpectedly, significantly disrupting my focus. I contacted the proctor for assistance, but overall, the experience was frustrating and extremely unpleasant.

I took the CKA exam last week and did not encounter any of these issues, which makes this experience even more disappointing.

Had an issue yesterday when PSI was verifying "prohibited programs" , and I could not even start the CKAD exam. There was a program "Sidecar relay" that was no finishing, it kept respawning, I've contacted the live chat bot but it was totally useless, and now I'm only seeing "Grading in Progress". I took LFW212 in 2022 and it worked just fine. It's very frustrating to prepare for an exam to only lose time and money.