Terminal froze and session disconnected : could not rejoin properly → forced to end exam

msdeepak052

Details

Linux Foundation ID/Username
msdeepak052

Exam Date
25-03-2027 : 07:00 AM IST

Please indicate the exam code (e.g. CKA, LFCS, etc.)
CKA

OS version info for your computer
Windows 11

Describe the issue that occurred and describe the behavior you were expecting

I was taking the CKA exam, which started on March 25, 2026 at 7:00 AM Asia/Kolkata, and experienced a technical issue during the session.

The exam terminal became unresponsive and eventually I was logged out of the session. When I tried to log back in, I was only given the option to end the exam.

At that point, I still had approximately 10 minutes remaining and was unable to review or complete a few remaining questions due to this issue.

This was very frustrating, as I was not able to fully complete all of the questions. I felt well-prepared for the exam and had successfully completed multiple practice exams without any issues, so this disruption significantly will impact my performance. I just left few easy questions like adding resources, troubleshooting Control Plane etc

I would request you to kindly review my session logs and advise on the possibility of a retake or any appropriate resolution.

Exam date: March 25, 2026
Start time: 7:00 AM Asia/Kolkata

Thank you for your support.

Request created
2 minutes ago

fcioanca

Hi @msdeepak052

We apologize for the issues encountered during the exam and the inconvenience they have caused. If you have not done so already, please open a ticket with the Linux Foundation Customer Support Team at trainingsupport.linuxfoundation.org and they will assist you. Please note that response time may take up to several business days (no weekends or holidays), depending on the volume.

Regards,
Flavia
Linux Foundation Education