PSI Browser crashing in the middle of my CKAD

mehdii

I tried to clear the CKAD exam the 3rd January 2026, the procedure was a little weird but okay, after finishing the room check the exam just started, I was struggling in the first 15mn with the environment cause I couldn't write any special characters like "@{}][" and I need them in the exam for YAML files but I still did pretty well answering 10/17 questions in the first hour of the test then the Browser started going slowly before it crushes entirely while I still have 45mn left on my exam,
I got 43%, opened a ticket for what happened, but still with no response, it's really sad that an international, very popular exam, the only way to pass it it's online proctored and with a browser that crashes every time.
I hope that Linux Foundation finds the solution ASAP Also, does anyone know if there is a way to contest that and get the try back (without consuming the retake)
Thank you

arianehamm

Hi @mehdii ,

We are sorry to hear about the technical difficulties you faced while taking the CKAD and apologize for the frustration that this experience caused. Thank you for opening a ticket with the Customer Support Team. Tickets are assigned in the order that they are received, so it can take up to several days for someone to respond. But please be assured that someone from that team will be in touch soon to assist you.

Kind Regards,
Ariane
Linux Foundation Education