Issues with displaying lab exercises

myith

Hello,

I’m having trouble displaying the PDFs in the lab exercises for this course. Everything was working fine until yesterday, but today I’m seeing this behavior:

In the area where the PDF usually appears, it now opens a previous lab exercise instead. That page then loads the same lab exercise again, and the PDFs never appear.

I deleted all cookies, tried another browser, even tried another device. The behavior is always the same.

I've tried to file a ticket with the support, but I get an 404 error when I try to access it.

I used this URL when trying to open a case:
https://training.linuxfoundation.org/about/faqs/

"Still need help? Open a support ticket with us."
Get started >

This link seems to be broken.

fcioanca

Hi @myith

Thank you for flagging this issue - we can reproduce it as well across other courses. It seems to be a glitch in the training platform. We are working with the platform provider and hopefully the issue will be resolved soon. In the meantime, you can download a pdf with all the lab exercises from the Resources tab (Files) in the course Menu - make sure to download the latest one, from November.

To open a ticket, you can go to trainingsupport.linuxfoundation.org.

Regards,
Flavia

myith

Thanks so much for the fast reply and the provided workaround!

Best Regards,
Tobias

fcioanca

Hi @myith

The PDF issue has now been fixed. Thank you again for flagging it and for your patience while we worked with the engineers to fix it.

Best regards,
Flavia
Linux Foundation Education