Exam technical issues

amanjain13

I appeared for cka exam on 27 august 2025 , there were many issues i face with the exam interface, when proctor said I will be starting exam now after that exam started but was not visible to me my screen was stuck with some error message and while it got resolved already I lost around 7 to 10 minutes on exam timer and also message window was not folding back, also to share this and communicate with proctor and technical team I lost some more time focus and mental peace and I just scored 49%, 2 or 3 more questions could have helped me get through . As this was my second attempt I humbly request for one more free attempt to make up for this missed opportunity .eagerly waiting for response as I have already commited to organization and my deadline is very near .my ticket no tcss-150265

amanjain13

Do you plan to allow or already allow exam centre for CKA exam , to avoid technical issue as option .as i struggled a lot with technical glitches and I would really appreciate if any such arrangements could be made just like for other platforms azure , AWS we have exam centre options

mstepien

Hi @amanjain13,

We apologize for the issues you encountered during your exam.

Any questions related to the CKA exam itself will be addressed directly by our Customer Support team through the ticket you opened. This forum is intended only for course content-related discussions, and the Training team monitoring here is unable to assist with exam-related matters.

Best regards,
Magda