Not received mail from Credly and can't verify the certificate ID

sigma0100

i renewed the cka cert last friday 14 i never received the credly email to renew my badge still showing the expired one

fcioanca

Hi @sigma0100

Congratulations on renewing your CKA. If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you.

Regards,
Flavia
Linux Foundation Education Team

sigma0100

i did opened a ticket nobody answer this is the second time nobody answer a ticket that i sent

fcioanca

Hi @sigma0100

Please note that response time can take up to several business days, as tickets are assigned in the order they are received. Once your ticket is assigned, the Support Team will assist you.

Regards,
Flavia