CKA exam passed but no badge issued on credly for more than 10 days

m4sanjeevk

Raised support ticket TCCS-130 can someone please help!

fcioanca

Hi @m4sanjeevk

Please note that response time can take up to several business days (weekends or holidays are not included). Each ticket is assigned and resolved in the order it is received. Rest assured that once your ticket is assigned, the Customer Support team will assist you.

Regards,
Flavia

m4sanjeevk

@fcioanca what is the SLA for looking into the tickets. i have raised other ticket earlier and have to cancel that - the service has been really sad. why is linuxfoundation not issuing the badges correctly within the time period. i have purchased several other exams and concerned and hope this wont be a regular thing in future to keep raising tickets and asking to help

Thanks
Sanjeev

m4sanjeevk

Also this is the right ticket number: TCCS-130436 I did not receive my badge on credly

fcioanca

Hi @m4sanjeevk

It can take several business days for a ticket to be assigned and addressed. Please note that forums are meant to be used for course content related questions only. They are not monitored by the Customer Support Team, which handle all admin and exam-related inquiries. Thank you for your patience while the Support Team is working to assist each customer.

Regards,
Flavia