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My recently Paid CKA exam is not Available, due to Missed exam that is in Grading Status forever

I have missed my second attempt of my CKA exam that was scheduled on 26 Jan 2025, and It is a loss to me, well understood based on LF policy.

A couple days later, I paid the same Exam again so that I can attend the exam. The Payment were successful, but I can not access my Paid exam. I raised a support ticket but none come back to me.

How can proceed in this situation? I need help

Answers

  • fcioanca
    fcioanca Posts: 2,222

    Hi @samnzay

    We apologize for any inconvenience this issue has caused. Please note that response time can take up to several business days (weekends and holidays are not included). Rest assured that the support team will assist you once your ticket is assigned.

    Regards,
    Flavia

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