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Unable to start CKA exam due to PSI browser issue

I have scheduled at 10:00 IST, and have logined to my portal at 9:50 and started waiting , the browser was loading till 10:17 so I again restrted my laptop(3-4min)
This seems strange to me is that it was not possible to download the browser before 30 minutes before the exam and that there was no way to contact the proctor to warn him of the situation.

again I tried login still the psi browser was loading.at 10:37 the login portal open but still


but still taking another 30min to be active, I have tried to get support from linux foundation help even it was not loading during this time

i have mailed the same during examschedule@psionline.com

it better so we can contact someone this situation, before the exam or during exam to solve this of issues

Any advice on how I can proceed to request that I be given the opportunity not to miss the second attempt and to reschedule it?

Comments

  • fcioanca
    fcioanca Posts: 2,222

    Hi @rajithr1995

    We apologize for the inconvenience this issue has caused. Please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you in rescheduling your exam at a later date. Please note that response time can take up to several business days (excluding weekends and holidays).

    Regards,
    Flavia
    Linux Foundation Education Team

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