Pathetic experience with PSI secure browser for CKS EXAM

yewaleajay

My CKS exam was scheduled today on 9th Dec 2024 at 12:30 pm ist. However, PSI secure browser crash and not responding state and even I couldn’t launch my exam.

I have attended CKA certification exams before without secure browser but haven’t faced such issues anytime.

The PSI Secure browser seems to have bugs and causes very un-pleasant exam experience.

After preparing for quite a long and paying hefty exam fees no one would wish such exam experience.

I would urge CNCF to look into it and work on improving end user exam experience.

peterpaul731

I experienced same issue yesterday with my CKS exam. I was unable to type anything on the terminal because of too much lag on the PSI browser. The proctor asked me to reload the test but still same issues. I ended up hardly attending 8 questions only though I was prepared well. This is really annoying after paying huge exam fees.

halberd6

Same as me. I took the CKA on 2024-12-25. I have done the testing without any issues. But when I try to join the exam, it 1st complain my video quality is low 1-5, give me 0, then complains my system could not be identified. Switched to another computer, PSI secure browser stuck. So funny, just failing due to cannot attend the exam.

fcioanca

Hi @halberd6

We are sorry to hear you experienced issues with the exam. If you have not done so already please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you in rescheduling your exam at a later date. Please note that response time can take up to several business days (no weekends or holidays).

Regards,
Flavia
Linux Foundation Education Team