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Secure Browser installer not working in MAC OS

The secure browser installer is corrupted is not working in my mac os sonoma 14.4.1 which is one of their compatible os in the oficial website, I even spoke with an psi tech support agent and took over my computer remotely and she was not able to finish the installation, its very frustrated that this happened to me and is not my fault, I hope they can give me a resolution (TCCS-117875)

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