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Why PSI Doesn't find my webcam ?

Hello,

I'm on windows 10 and I use a HP laptop with a HP HD Camera from LUXVISIONS with the latest driver (5.0.8.44) from SunplusIT.

Unfortunately my PSI-SecureBrowserSetup doesn't find my webcam while my webcam's LED light is bright.

My exam is in less than 24h ...

Best regards

Answers

  • fcioanca
    fcioanca Posts: 2,179

    Hi @sebastien91

    We apologize for the inconvenience this issue has caused. If you have not done so already, pease open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. All exam-related questions must be directed to them. Please note that response time can take several business days (no weekends or holidays).

    Regards,
    Flavia
    Linux Foundation Education Team

  • Thanks you for your answer, luckily it ended up working out. So i'm ready it's fine.

  • fcioanca
    fcioanca Posts: 2,179

    Good luck!

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