Worst Experience with PSI

muhammadjunaid8047

Linux Foundation Ticket No: TCCS-117222
PSI Ticket Number: 4490354
Subject: Issue Faced During Exam – Request for Urgent Resolution

I started my exam, and everything was fine at first. However, after 1 hour, the screen started hanging repeatedly. I informed the proctor about the issue, and he advised me to reload the page. At that time, I still had 50 minutes left to complete the exam. Unfortunately, after reloading, the timer showed that the exam had already finished, and I lost the remaining time.

The proctor witnessed everything that happened and assigned the PSI technical team to assist me, providing me with this ticket number: 4490354. It has been over 24 hours, and I have yet to receive a response from the Linux Foundation regarding my ticket (TCCS-117222).

Please look into this matter and resolve the issue as soon as possible.

mstepien

Hi @muhammadjunaid8047,

We are sorry to hear about your experience. Please note that it can take several business days (no holidays or weekends) for the Support team to respond, depending on the volume. Thank you for your patience while they work to assist all students.

Best regards,
Magda