Exam registration cancelled 2 days before the exam

murimimunashe

I had registered for the CKA exam, which was scheduled for today. However, when I attempted to check in 2 hours before theexam just to make sure everything in order, I received a message stating that I am not eligible to take the exam. It seems my registration was cancelled, though I have not received any prior communication explaining why.

I purchased the exam in June 2024, and my eligibility is valid until June 2025, so I am unsure why the cancellation occurred. I have also reviewed my account to check if the registration fees were refunded, but there is no indication of any changes. This situation is quite disappointing, particularly since I have been preparing for the exam and was looking forward to completing it today.

Could you kindly assist in resolving this issue or provide further details regarding the cancellation?

Flavia

Hi @murimimunashe

If you have not done so, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. All exam-related questions must be directed to them, as the forum is used exclusively for course-related questions.

Regards,
Flavia
Linux Foundation Education Team