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CKA : Bad impression during exam and the exam got cancelled while taking up

Dear CKA Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue I encountered during my recent attempt to take the Certified Kubernetes Administrator (CKA) exam.

During my exam session, which got disconnected, the instructor noted noise interference. I would like to clarify that the noise was actually from children playing outside, which was beyond my control. Unfortunately, this led to the disconnection of my exam, and I was unable to retake it.

Given that my exam validity is set to expire on June 13, I kindly request a regrant to retake the exam at the earliest possible convenience. I am eager to complete this certification and would greatly appreciate your understanding and support in this matter.

I have raised a request aswell, https://jira.linuxfoundation.org/plugins/servlet/desk/portal/15/TCCS-107704

Thank you for your attention to this issue. I look forward to your prompt response.

Comments

  • fcioanca
    fcioanca Posts: 2,179

    Hi @vijaykumarrajendran

    We apologize for the issues encountered during the exam. Please note that it may take several business days for the Customer Support team to address you ticket, as each ticket is handled in the order received. Forums should be used exclusively for course content related questions, and are not monitored by the Customer Support team (who handles exam-related questions).

    Regards,
    Flavia
    Linux Foundation Training Team

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