Issues faced during CKA exam through PSI

sreehp

Hello, I had bitter experience twice with PSI browser. I was not even able to see the questions in the left panel, it simply got disappeared !!. Immediately I asked for support, the simple reply from PSI agent was they dont hae access and asked me to wait !!.. I requested them to pause the timer, they never responded !! After 20-25 mins the chat room engineer asked me to check my inbox and to share the "Anydesk" sharing code and the agent simply closed the exam!!! I checked mail but was not able to generate keys as the link was having some bugs. I replied the PSI agents with the update and they asked me to re-launch the exam. I re-launced the exam and went through all initial checks using webcam it agin took 25-30 mins.. as I already lost 1 hrs.... again I was facing same issues as cursor was dancing, while trying to delete a single line it starting wiping out the multiple lines etc. I am really disappointed and worried !! I lost my 400$,, my precious time, I cant explain all the pain that I was going through . Hope Linux foundation will be looking in to it immediately. Anyways I raised a ticket with Linux foundation for refund or re-take !!.. Will there be any support I get from Linux foundation? Is there any other exam providers apart from PSI frauds?

mstepien

Hi @sreehp,

We are very sorry to hear about your experience. The Linux Foundation Customer Support team will assist you in rescheduling the exam at a later time. Please note that it can take several business days (no holidays or weekends) for the Support team to respond.

Best regards,
Magda
The Linux Foundation Training Team