Not able to schedule a exam and its showing old expired data (TCCS-103369)

macfun77

unable to schedule an exam and it shows old expired details,
To give a brief about the issue.
1. Had purchased CKA exam creds last year and they expired.
2. Today have purchased the CKA exam again with order number
Order ID: ch_3P5KzUJOXz2dKKkx0jNT3bAc. But unable to schedule an exam with the new purchase it showing me old expired details while scheduling an exam, Please help me fix the issue

Details has been posted in ticket (TCCS-103369)

fcioanca

Hi @macfun77

The Linux Foundation Customer Support team will assist you with this issue. Please note that response time can take several business days (weekends and holidays are not included).

Regards,

Flavia

Linux Foundation Training Team

macfun77

@fcioanca
thank you!

Expecting a faster response from the team.

joeroot6543

I'm also encountering this issue where I'm unable to schedule an exam and it's showing old expired details despite purchasing the CKA exam again today. It's frustrating to face this obstacle, especially when trying to move forward with the exam. If anyone has experienced a similar problem or knows how to resolve it, I would greatly appreciate your assistance in fixing this issue.

fcioanca

Hi @joeroot6543

Please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you with this issue. Please note that response time may take several business days (no weekends or holidays included).

Regards,
Flavia
Linux Foundation Training Team