No Respose from the support team

aditya.kavalapati

I had an issue while writing the exam and when I rejoined it says you exam ended. I failed the exam because of this, I raised 2 jira incidents 2 days ago & I still haven't got a response from them.
Does anyone know what is an expected ETA to get a response from the support team?

fcioanca

Hi @aditya.kavalapati

We apologize for the issues encountered during the exam. Response time can take several business days (no weekends or holidays) - it varies depending on the number of tickets in the queue and their nature. Please do not open additional tickets as that won't speed up the response.

Regards,

Flavia

The Linux Foundation Training Team