Training and Certification Support - No response for JIRA

dheerajbhajipale

I open JIRA on 2nd of March still its showing unassigned status only any can help on it.

mstepien

Hi @dheerajbhajipale,

It can take several business days (no holidays or weekends) for the Support team to respond, depending on the volume. Thank you for your patience while they work to assist all students.

Regards,
Magda
The Linux Foundation Training Team

dheerajbhajipale

Hi @mstepien

I have raised a very urgent ticket TCCS-98480 with PSI 4022834 please help me to sort out this issue ASAP. Thanks

fcioanca

Hi @dheerajbhajipale

Each LF ticket is assigned and handled in the order it is received. It can take several business days (no weekends or holidays) for the LF Customer Support team to start working on your ticket. Forums are meant to be used exclusively for course content related questions, while exam related inquiries must be directed and are handled by the Support team. PSI is not authorized to handle LF exam related inquiries.

Regards,

Flavia

The Linux Foundation Training Team