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The CKA exam network is stuck and the exam cannot be completed

I took the CKA exam at 9:30 a.m. Beijing time on December 26, 2023. Due to network lag, I could not complete the exam normally. Ticket number: 3894033.How should I open a ticket and apply to reset the exam?How to open a support ticket on https://trainingsupport.linuxfoundation.org I can’t find the entrance

Answers

  • fcioanca
    fcioanca Posts: 1,862

    Hi @gezhixq

    The JIRA ticket system is currently down. Our IT team has been notified and we are hoping to have it back up at some point later today. We apologize for the inconvenience.

    Regards,

    Flavia

    The Linux Foundation Training Team

  • fcioanca
    fcioanca Posts: 1,862

    Hi @gezhixq

    The system is back up and you can now open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you.

    Regards,

    Flavia

    The Linux Foundation Training

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