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CKAD exam marks as Absent while got the technical error in PSI

Hi Team,

I have scheduled CKAD exams on 17-dec-23 at 10 PM IST. I logged in the system at 9:30 PM and click on the launch button and done with the normal process i.e. camera and speaker check it and during check-in page I got the Internet bandwidth issue even my wifi was showing the speed in Mbps. Screenshot is attached

This internet bandwidth pop-up came multiple times and each time I have to go from scratch. After many failure attempts I got connected with the live chat with executive.It was already 10:15 for me and again I was terminated from the session .

I tried again multiple times but same internet bandwidth issue occurred to me.

Now suddenly launch button is disabled as time was 10:30 PM and I am not able schedule the exam not even Retake options are not showing

I deserve both attempts because due to this internet bandwidth issue I was not able connect with test.

Can you please check on it on priority and help me on reschedule the exams

Internet bandwidth screenshot:

My wifi speed :

Launch button was disabled at 10:30 PM


Deepak Kashyap


  • fcioanca
    fcioanca Posts: 1,862

    Hi @dpaksakshi

    If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please note that response time can take several business days (no weekends or holidays).




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