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PSI Secure Browser failed to launch exam

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28.11 my exam was scheduled. I start before 30 min, system requirements was checked, I downloaded psi browser and installed it, attempt to launch and all next time I saw "please wait while the system is loading"... I opened a ticket (Linux Foundation TCCS-87413), but it's status 'unassigned' now (2 days after creation). I dont understand what i need to do now. How can I retake my exam and how can I be sure that this mistake will not be repeated the next time? 2 days without any reaction to my ticket,
how is this possible with such a high cost of the exam?

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  • fcioanca
    fcioanca Posts: 1,963
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    Hi @nastasjal12

    We are sorry to hear about the issues you encountered. Please note that due to a higher volume of tickets, response time can take several business days (no weekends or holidays).

    Regards,

    Flavia

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