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Not reciving an email from Linux Foundation

gregorlogar
gregorlogar Posts: 1
edited November 2023 in LFS258 Class Forum

Hello everyone,

I have an LFID account with the username "gregorlogar991" and was registered with my email. Yesterday I logged in with a username and password on the SSO page and purchased a bundle of course and exam.

After that, when I tried to log in, I got the following message:

Verify your account.
An email was sent to the email address on file, please click the link in the message to verify your account.

I am not getting any emails, I checked my spam folder and everything.

Now I am logged in to the portal with my GitHub profile (which actually has the same email as my LFID account mentioned above) and sadly I can not see my course and certification on a profile.

Does anyone know where can I get support from The Linux Foundation?

Thank you in advance and best regards, Gregor

Answers

  • fcioanca
    fcioanca Posts: 1,862

    Hi @gregorlogar

    We are sorry to hear about the issues you encountered. If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please note that response time can take several business days.

    Regards,
    Flavia
    The Linux Foundation Training Team

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