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Unable to attend my CKA exam- Found white blank screen.

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umeshkmr
umeshkmr Posts: 1
edited April 2023 in LFS258 Class Forum

Unable to attend my CKA exam- Found white blank screen. Support team remotely checked and said my upload speed to low as a cause of this issue. I resolved my internet immediately but exam link is not getting active on CKA portal.

PSI Support team wants me to wait till the link to active. It's been almost 5 days nothing happened. please advise.

Opened the following SR immediatly and waiting.
TCCS-67153
TCCS-66992

Answers

  • fcioanca
    fcioanca Posts: 1,935
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    Hi @umeshkmr

    Processing time can take multiple business days (weekends and holidays not included), as each ticket is resolved in the order received. Please rest assured that once the LF Support team starts working on your ticket they will assist you.

    Regards,
    Flavia

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