I was marked absent for CKA exam
Hello,
I had raised scheduled my cka exam
Date- 15th April
Time: 14:30pm(IST)
I was marked absent from the exam wherein I was trying to launch the exam and I faced a lot of technical challenges even though I was able to do a system check and everything was working fine which can be seen since my screen was being shared. Below are the issues I faced:
1. It was not detecting webcam
2. It was not detecting microphone
3. PSI browser was crashing very frequently. I fixed the above issues and As soon I as reached the checkin page and show the proctor chat box, I tried reaching out to the proctor and got no response and within some time my browser crashed
it has been 4 days I have been trying to reach out to the customer support
Below are the tickets raised
IT-25422
TCCS-66724
I have received no response.(IT ticket was marked as won’t do)
I need to give the exam ASAP.
Need some contact person who can help on this
Thanks.
Comments
-
Hi, Tickets are processed in the order received; processing time can take several business days (no weekends or holidays). Once the LF Customer Support team will start working on your TCCS-66724 ticket, rest assured they will assist you.
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