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Error unable to get local issuer certificate getting data_CKA_EXAM

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I am extremely disappointed that, I couldn't take the exam because the PSI secure browser (PSI) didn't work after it was installed. It returned an error as ”Error unable to get local issuer certificate getting data”. I have tried reinstalling the PSI secure browser and did not helped.+

I have raised tickets- TCCS-65276 & TCCS-65277 but no one responded. The exam is not showing any thing for a retake.

Can someone advise please?
how should I proceed? I have all the screenshots and details attached to the tickets.

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