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why is my support ticket not being attended to?

wirelex
wirelex Posts: 3
in LFW212 Class Forum

So i had an issue while i was about to take the JSNSD certification exam and decided to create a support ticket for reschedule, but it's been more than 48hours now and no one has attended to my ticket. TCCS-56487

Answers

  • mstepien
    mstepien Posts: 472

    Hi @wirelex,

    Due to a higher volume of inquiries, it can take several business days for the Customer Support team to respond. Rest assured that they will assist you once they get to your ticket.

    Thank you,

    Magda

  • wirelex
    wirelex Posts: 3

    okay.. cool...

  • wirelex
    wirelex Posts: 3

    this is taking longer than it shiould

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