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Ticket still not assigned.

Hi support team,
I have issued my ticket since 5 days ago. The status of the ticket is still unassigned. Please help! Thank you!

Ticket reference is TCCS-51028

Comments

  • fcioanca
    fcioanca Posts: 1,581

    Hi @krave

    Due to a higher volume of inquiries, it is currently taking several business days (no weekends or holidays) for tickets to be handled. Tickets are handled in the order they are received. Once the Support team starts working on your ticket, they will help you.

    Thank you for your patience,
    Flavia

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