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Ticket still not assigned.

Hi support team,
I have issued my ticket since 5 days ago. The status of the ticket is still unassigned. Please help! Thank you!

Ticket reference is TCCS-51028


  • fcioanca
    fcioanca Posts: 1,767

    Hi @krave

    Due to a higher volume of inquiries, it is currently taking several business days (no weekends or holidays) for tickets to be handled. Tickets are handled in the order they are received. Once the Support team starts working on your ticket, they will help you.

    Thank you for your patience,


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