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I didn't receive my CKS exam results/score after 45 hours. Help give me the results ASAP

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mzhong
mzhong Posts: 3
edited February 2023 in LFS260 Class Forum

I have finished my CKS Exam on December 1st 2023 (4pm UTC+8 China shanghai time) . And didn't receive my grading (today is december 3th, 2 days after finished the Exam).
It is supposed to be 24h only. Already created ticket on support yesterday but no response so far. My CKA certificate is expiring on Dec 8th. I think I need to retake the CKS exam. But It's unable to reschedule the exam without grading. However, I have to ensure that the CKA certificate has not expired for retake. I may not have a chance to retake the exam because of the delay of exam results. Can you help me to solve this problem ASAP? It's not my fault. It's very urgent for me.

Thanks

Support ticket:TCCS-50914 and TCCS-50688

Best Answer

  • mzhong
    mzhong Posts: 3
    Answer ✓
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    I have got the score today. I can schedule the retake now. Thanks

Answers

  • kuwar2296
    kuwar2296 Posts: 7
    edited December 2022
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    Also facing same issue.. i appeared for CKA exam on 2nd December and 24 hours later no result

  • kuwar2296
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    Great, but mine is still pending.. Didn't get results

  • jibrangill
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    Appeared for cka exam on 02/10/2023 @1200am. Today is 02/12/2023 11pm and still no result. Opened a support ticket as well after 24hrs but its still not assigned to anyone.

    What a wonderful job you ppl at linux foundation are doing. Keep up the great work!

  • fcioanca
    fcioanca Posts: 1,930
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    Hi @jibrangill

    Rest assured the LF Customer Support team will assist you once they assign your ticket. As tickets are handled in the order they are received, response time may take several business days (no weekends or holidays).

    Regards,

    Flavia

  • sigma0100
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    Jesus I tought it was only me their grade system is garbage if you can't accomplish what you promise (exam results 24 hours after) then don't say it in the first place.

    By the way one of the scenarios was broken i spoke with the test supervisor and had to connect with someone from support that actually wanted me to waste my time coming back to the broken scenario... Yeah right as if you would let me to take that time back to finish my exam.

    Worse experience ever tbh

  • fcioanca
    fcioanca Posts: 1,930
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    Hi @sigma0100

    If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please keep in mind response time can take several business days (no weekends or holidays).

    Regards,

    Flavia

  • I finished the CKA exam on 23rd December at 11:30 A.M, but I haven't had my results till now. I even raised a support ticket, but no response from them. can someone help me with this issue?

  • greenitch
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    @chaitanyanathreddy have you received your results ?

    I am in the same situation as you , I have passed my exam yesterday.

    Also do I have to submit anything inside the assignment submission part ?

    I only did all the exam through the PSI bridge


  • fcioanca
    fcioanca Posts: 1,930
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    Hi @chaitanyanathreddy and @greenitch

    If you already opened a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org, please note that processing time is slower during the holidays. Tickets are addressed in the order they are received, and once the Support team starts working on your ticket, rest assured they will assist you with your inquiry.

    Regards,

    Flavia

    The Linux Foundation Training Team

  • nladib
    nladib Posts: 1
    edited January 29
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    Hello @fcioanca

    I hope this message finds you well. I am writing to seek assistance regarding the Certified Kubernetes Security Specialist (CKS) exam results.

    I completed my CKS exam recently and have been eagerly awaiting the results. However, it has been over 36 hours since the exam, and I have not yet received my score or any communication about the results.

    I understand that there may be processing times involved, but I am concerned about the delay, especially since the typical turnaround time for results is usually shorter. Could you please assist me in checking the status of my exam results?

    Thank you very much for your attention to this matter. I appreciate any help or guidance you can provide.

    Best regards,

  • fcioanca
    fcioanca Posts: 1,930
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    Hi @nladib

    If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please note that response time can take several business days (no weekends or holidays).

    Regards,

    Flavia

  • sujoykr
    sujoykr Posts: 1
    edited April 18
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    I completed CKA exam at 5PM IST 16th. And I am still waiting for result even after 48 hours. Raised the ticket after 24 hours but still not received any update.

  • fcioanca
    fcioanca Posts: 1,930
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    Hi @sujoykr ,

    If you opened a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org, please note that response time can take several business days (no weekends or holidays included). Rest assured that once your ticket is assigned, they will work with you to resolve the issue.

    Regards,
    Flavia
    Linux Foundation Training Team

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