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I didn't receive my CKS exam results/score after 45 hours. Help give me the results ASAP

mzhong
mzhong Posts: 3
edited February 13 in LFS260 Class Forum

I have finished my CKS Exam on December 1st 2023 (4pm UTC+8 China shanghai time) . And didn't receive my grading (today is december 3th, 2 days after finished the Exam).
It is supposed to be 24h only. Already created ticket on support yesterday but no response so far. My CKA certificate is expiring on Dec 8th. I think I need to retake the CKS exam. But It's unable to reschedule the exam without grading. However, I have to ensure that the CKA certificate has not expired for retake. I may not have a chance to retake the exam because of the delay of exam results. Can you help me to solve this problem ASAP? It's not my fault. It's very urgent for me.

Thanks

Support ticket:TCCS-50914 and TCCS-50688

Best Answer

  • mzhong
    mzhong Posts: 3
    Answer ✓

    I have got the score today. I can schedule the retake now. Thanks

Answers

  • kuwar2296
    kuwar2296 Posts: 7
    edited December 2022

    Also facing same issue.. i appeared for CKA exam on 2nd December and 24 hours later no result

  • Great, but mine is still pending.. Didn't get results

  • Appeared for cka exam on 02/10/2023 @1200am. Today is 02/12/2023 11pm and still no result. Opened a support ticket as well after 24hrs but its still not assigned to anyone.

    What a wonderful job you ppl at linux foundation are doing. Keep up the great work!

  • fcioanca
    fcioanca Posts: 1,766

    Hi @jibrangill

    Rest assured the LF Customer Support team will assist you once they assign your ticket. As tickets are handled in the order they are received, response time may take several business days (no weekends or holidays).

    Regards,

    Flavia

  • sigma0100
    sigma0100 Posts: 1

    Jesus I tought it was only me their grade system is garbage if you can't accomplish what you promise (exam results 24 hours after) then don't say it in the first place.

    By the way one of the scenarios was broken i spoke with the test supervisor and had to connect with someone from support that actually wanted me to waste my time coming back to the broken scenario... Yeah right as if you would let me to take that time back to finish my exam.

    Worse experience ever tbh

  • fcioanca
    fcioanca Posts: 1,766

    Hi @sigma0100

    If you have not done so already, please open a ticket with the Linux Foundation Customer Support team at trainingsupport.linuxfoundation.org and they will assist you. Please keep in mind response time can take several business days (no weekends or holidays).

    Regards,

    Flavia

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