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Unble to schedule CKA Exam

HI Team,

I have purchased cka exam on last december [07/12/21].I am unable to schedule cka exam. Kindly look into this asap.

Thanks
prathyusha

Comments

  • fcioanca
    fcioanca Posts: 1,429

    Hi @prathyushasoman

    If you have not done so already, please open a ticket at trainingsupport.linuxfoundation.org and the Customer Support team will assist you. Forums are only for course content related questions.

    Kind regards,

    Flavia

  • Proctor refused to release the CKA examination citing a difference in Name. I am very sure that the name in the portal is the same as on the ID. I have not received results for the last three days, and there is no response to the support ticket (TCCS-47741). The validity of the purchase is expiring in two weeks' time. Request to provide some response. I am posting in the forum since there was no response to the support ticket.

  • fcioanca
    fcioanca Posts: 1,429

    Hi @raghurammailbox

    Due to a higher volume of inquiries, response from the Customer Support team takes longer, up to several business days, as they address each ticket one by one. Once they will get to your ticket they will work with you to assist you in the best possible way.

    Thank you for your patience,

    Flavia

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