Unble to schedule CKA Exam

prathyushasoman

HI Team,

I have purchased cka exam on last december [07/12/21].I am unable to schedule cka exam. Kindly look into this asap.

Thanks
prathyusha

fcioanca

Hi @prathyushasoman

If you have not done so already, please open a ticket at trainingsupport.linuxfoundation.org and the Customer Support team will assist you. Forums are only for course content related questions.

Kind regards,

Flavia

raghurammailbox

Proctor refused to release the CKA examination citing a difference in Name. I am very sure that the name in the portal is the same as on the ID. I have not received results for the last three days, and there is no response to the support ticket (TCCS-47741). The validity of the purchase is expiring in two weeks' time. Request to provide some response. I am posting in the forum since there was no response to the support ticket.

fcioanca

Hi @raghurammailbox

Due to a higher volume of inquiries, response from the Customer Support team takes longer, up to several business days, as they address each ticket one by one. Once they will get to your ticket they will work with you to assist you in the best possible way.

Thank you for your patience,

Flavia

antonsmith

hi @fcioanca - I have also been trying to schedule and I get a spinning wheel indefinitely. I've raised a ticket a couple of weeks ago but as of yet no response. Is there something wrong with the booking system?

mstepien

Hi @antonsmith,

Did you open a ticket with the Linux Foundation at trainingsupport.linuxfoundation.org?

Thank you,
Magda