Raised request for refund of CKA exam registered accidently but No response for two days

nishadali

Hi ,

How long we can get refund for sn exam registered. Its 3 days right?

I got exam registered accidently by using saved credit card without OTP or any final confirmation. On the same say I have raised request to cancel the exam registration and issue refund but no response from support for last two days?

Will this delay effect my refund process?

Thanks

fcioanca

Hi @nishadali

It can take 3 to 5 business days (no weekends or holidays) for the Customer Support team to respond, depending on the volume of tickets at that point. Each ticket is addressed in order - they will address your request once they get to it.

Regards,

Flavia