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Raised request for refund of CKA exam registered accidently but No response for two days

nishadali
nishadali Posts: 1
edited August 2022 in LFS258 Class Forum

Hi ,


How long we can get refund for sn exam registered. Its 3 days right?

I got exam registered accidently by using saved credit card without OTP or any final confirmation. On the same say I have raised request to cancel the exam registration and issue refund but no response from support for last two days?

Will this delay effect my refund process?


Thanks

Comments

  • fcioanca
    fcioanca Posts: 1,862

    Hi @nishadali

    It can take 3 to 5 business days (no weekends or holidays) for the Customer Support team to respond, depending on the volume of tickets at that point. Each ticket is addressed in order - they will address your request once they get to it.

    Regards,

    Flavia

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